You have no items in your shopping cart.
Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Shipping & Delivery
- Unless otherwise specified or agreed to, all goods will be shipped by UPS surface freight, pre-paid and charges added to the invoice. All domestic freight charges are invoiced at prevailing UPS rates plus insurance. The customer may specify alternate shipping (e.g., Next Day Air, 2nd Day Air, 3-Day Select), at time of order for additional charge. Freight Damage: Any and all damage claims must be made with the responsible carrier. Claims must be made by you the customer, as Unique Photo, Inc. cannot initiate claims on your behalf.
- Privacy & Security
-
We know how important personal privacy is to you, and we are dedicated to assuring that customer information is properly used and appropriately safeguarded. As a result, we have adopted the following privacy principles which we observe when serving you:
- We recognize that you expect details we maintain about you and your purchases to remain private. We safeguard this sensitive information by maintaining standards and procedures designed to protect it from misuse.
- We only collect, retain, and use information about you where we reasonably believe it will assist us in managing our business. We collect and retain information about you in order to:
- Maintain sufficient inventory levels,
- Comply with certain laws and regulations;
- Provide products, services, and other opportunities to you;
- Help us design or improve our products and services.
- We use commercially reasonable procedures to help assure that your account information is accurate, current, and complete. We respond in a timely manner to your requests to correct inaccurate information and to update and remove old information.
- We teach our employees the importance of confidentiality and customer privacy and take appropriate disciplinary measures to enforce employee privacy.
- We have security standards and procedures which are designed to prevent unauthorized access to confidential information about you. Only personnel who have a business reason to know personally identifiable information about you are granted access to such data. We are committed to updating and testing our technology to improve the protection and integrity of our information about you.
- We only disclose information about you or your purchases to third parties for their independent use if you request or authorize it; or the information is provided to help complete a transaction that you initiate; or the information is provided to a reputable credit bureau or similar information reporting agency; or the disclosure otherwise is permitted or required by law.
- We require vendors, service companies, and third parties that we hire to support one or more of our products or services, to agree to safeguard our confidential information about you and your relationship with us and to comply with applicable law. Here, information regarding our customers is used solely in the legitimate conduct of our business, and to deliver superior products and services. As we use technological advancements to develop new products and services, we will remain dedicated to assuring that customer information is properly used and appropriately safeguarded.
- We reserve the right to change these Customer Privacy Principles, along with related provisions, at any time.
- Returns & Replacements
- All returns will be allowed only with prior authorization. We must be notified by e-mail within 2 days of receipt of merchandise and original carton saved. All merchandise must be returned within 7 days of authorization, freight prepaid. After 7 days any problems with equipment should be reported directly to the manufacturer. Please send items back to us using an insurable method. Returns will only be accepted with a valid return authorization number issued by our return department.
- No returns on products which are outdated, opened, damaged, or otherwise not sellable. No returns allowed on books, batteries, or storage media, and sensitized products such as control strips, film, or paper. Special Order Items are NON-RETURNABLE and NON-CANCELABLE. No returns on hardware without unused warranty card and without manufacturers original packaging materials. All warranty cards, manuals, outer cartons, boxes, must be in original condition. No returns allowed if these items are taped, ripped, marked, or otherwise altered. Unique is not responsible for merchandise damaged by customer misuse or failure to properly follow instructions in the supplied product manual.
- Non-Returnable Items: Lenses with purchase price greater than $699; PocketWizard Products; Microphones; Labor, installation services, and processing; Consumable items such as film, paper, chemistry, bulbs, CDs, DVDs, tapes, memory cards, opened software, etc.; Items that show wear or have been damaged or abused; Items with counters showing more than 200 activations; Items with timers showing more than 60 minutes of use; Special order items.
- Returned merchandise will be credited to your credit card or replaced at our choice after inspection and approval. No refunds on returned products. Please allow 30 days from receipt of your return for your credit or replacement. Any shortages or damages must be reported within 2 days and original cartons saved. Returns other than defects or damages will be subject to a 15% restocking charge. Shipping fees are not refundable. All sales are final.
- Ordering
- Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. UniquePhoto.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. UniquePhoto.com further reserves the right any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by UniquePhoto.com upon shipment of products that you have ordered as indicated by our servers. Title to goods passes to you upon delivery to the common carrier. All orders must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
- Payment, Pricing & Promotions
- Product Representations
- All pictures, descriptions, and other product description information are our best approximation of the materials intended for sale. In some case the pictures of products may contain features or items which are not included in the purchase price shown. Please contact us directly for exact product contents and details.
- Unit Pricing
- Unit Pricing On many items, particularly film and batteries, the item shown may be a multi-pack. In all such cases the price listed is for an individual unit of the product and not for multi-pack shown. As an example, when a 5-pack is shown, the price listed will be for 1 unit, and the 5-pack will be priced at 5 times the single-unit price.
- Example: When a 5-pack is shown, the price listed will be for 1 unit, and the 5-pack will be priced at 5 times the single-unit price. This sample product will be $30.95; 5 units per pack times $6.19 per unit:
-
SAMPLE 135-36 (5PK) (100ASA) USA Catalog # XXX8986010 Our Low Price: $6.19 each unit [Minimum order: 5 units @ 6.19 each.]
- Credit Cards
- Your card will be charged upon placement of your order.
- Additional Verification May Be Required
- We may request additional verification of your billing information, to ensure the security of your transaction. Obtaining this additional verification may delay the shipment of your order.